What happened to customer service nowadays? In fact it never existed in this place called UTP. The worker at this convenience store in my campus a total b***h today. I sent in a book to be photostated last weekend and was told that it should be ready by today. In a total rush, I went to collect my book today before class. I asked the lady politely yet she had a very dissatisfied expression on her face. When asked where's the book, she reaplied if it's here, then it's here. I then told her that even if it's not done, I'll need it back. She replied curtly, stating that she does not know. She told me to call the boss to ask and I did so. The boss said it's done and the book is in the shop. I told the lady to speak to her boss, but she just refused to. I told her the boss said the book is around and she told me to go look for it myself.

The shop was already in a mess and to search for the book was not easy. In the end I found the book in a box near a pile of stock.

The lady did not even apologised. I was very pissed. They seem to be the only operator around and for that they take things for granted.

The moral : MONOPOLY IS WORST OFF FOR CONSEMERS!!! AND I WANT BETTER CUSTOIMER SERVICE HERE. I JUST CAN'T TOLERATE THE WAY THIS PIGS DO THEIR JOB HERE!!!!